Privacy Policy

Provenance only collects information about you in order to:

- Process your online orders

- Reply and acknowledge any queries and feedback you make via our "contact us" page

- Process our newsletter subscriptions

We respect your privacy and do not pass on any personal details to other third parties, except:

- Our couriers who are provided with delivery name & address details

- Our payment service provider (Protx) who are given no personal details other than those required to process credit card payments via their secure server (128 BIT encryption)

All card details are processed via our Payment Service Provider (Protx) which uses Secure Socket Layers (SSL) to encrypt any data transferred between our server and theirs. All data is securely encrypted using 128 BIT encryption.

We will only add your name to our list of "Newsletter Subscribers" at your request. A system of "double-opt-in" is used for this purpose. The option to unsubscribe remains at all times.